Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, and how you can control it.
We never sell your data
Your data is yours. Period.
You control your data
Export or delete anytime.
Industry-standard security
Encrypted at rest and in transit.
We collect information to provide, improve, and personalize the Propel experience. The types of information we collect include:
Account Information
When you create an account, we collect your name, email address, and profile photo via our authentication provider (Clerk).
Social Media Connection Data
When you connect a social account (e.g., Twitter/X, LinkedIn, Instagram), we store your handle, profile image, and OAuth access tokens required to schedule and publish content on your behalf.
Content You Create
Draft posts, scheduled content, ideas, and any media you upload through Propel are stored securely in our database.
Usage Data
We collect information about how you interact with the Service, including pages visited, features used, and device/browser information for analytics and performance monitoring.
Payment Information
Billing is handled by Stripe. We do not store your full credit card number. We only receive a tokenized reference from Stripe for subscription management.
We use the information we collect to:
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
Service Providers
We work with trusted third-party vendors (e.g., Convex for database, Clerk for authentication, Stripe for billing, Vercel for hosting) who process data on our behalf under strict data agreements.
Social Platforms
When you connect a social account and schedule a post, we share only the necessary content data with that platform's API on your behalf.
Legal Requirements
We may disclose your information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you before this occurs.
We retain your personal data for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain it longer.
You have the following rights regarding your personal data:
Access
Request a copy of the data we hold about you.
Correction
Update or correct inaccurate information.
Deletion
Request deletion of your account and data.
Export
Download your data in a portable format.
Opt-out
Unsubscribe from marketing emails at any time.
Restriction
Request we limit processing of your data.
To exercise any of these rights, email us at privacy@propel.so.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect some features.
We implement industry-standard security measures to protect your information, including TLS encryption for data in transit, AES-256 encryption for data at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Propel is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
Propel is operated from the United States. If you access the Service from outside the US, your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your data to the US under this Privacy Policy.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: